Please note that we reserve the right to cancel any order due to stock availability or information errors. If you require assistance or have any questions, please call us or send us an at email@example.com.
Our flat-rate shipping offer is intended for end users only. Any large quantity orders, such as by resellers or businesses, may be assessed additional shipping charges. Please contact our Corporate/Resellers Sales Department if you are a reseller, government or educational institution, or medium to large business, for pricing and service.
TechTech will not be responsible for damage during shipment. The customer must inspect the package for signs of tampering or physical damage before accepting delivery. Once the package is accepted, and there is damage to the product(s), the customer will be responsible for filing a claim with FedEx/Canada Post, and will be responsible for any charges that may occur in getting a replacement or refund, such as shipping costs. We will provide necessary assistance as required.
All orders are shipped by either FedEx, Canada Post, UPS or Purolator. You may indicate your preference via email or phone. However, we reserve the right to select the carrier at our sole discretion. All appropriate packaging materials are used to meet the shipping requirements of the carriers.
All orders are ground-shipped using standard-shipping. Estimated times are 1-2 business days for Ontario, and 1-6 business days for other provinces. You may request for expedited/express shipping at an additional cost to you by contacting us after placing your order. However, it is not guaranteed that the necessary change will be made to your order in time.
TechTech provides free-freight delivery in the Toronto area if you order enough quantity of our products. Local pick up is always welcome at any of our locations.
Once your order is shipped, one of our customer care agents will send you a tracking number by email to your email address on file. Please make sure your email address is correct. You can then go to either http://fedex.com/ or http://canadapost.ca/ to track your order. Please note that the tracking number is sent out the following day, and your order may already be out for delivery by the time you get the email.